Oak Street Health
Primary Care • Jackson, MS
What patients say
Patients praise
- Doctors are described as listening to patients and not rushing (e.g., kindness/compassion, taking time)
- Positive experiences with staff professionalism and reasonable wait times
- Doctors are praised for thorough explanations and patient-centered care
Common complaints
- Negative bedside manner/rude or hateful demeanor reported by at least one reviewer
- Customer-service/people-skills complaints and issues with appointment/office processes
- Concerns about clinical competence in reviewer claims (e.g., 'no idea what she is doing', delayed recognition)
In patients' words
"“Dr. Perkins is different than most Dr’s he listens and treats you like person would like to be treated.”"
— Vitals — Dr. Todd H. Perkins review excerpts"“My recent visit went well with Dr.Perkins and his professional and kind demeanor always makes the visit better… he also is a good listener as well and he doesn’t rush his patients.”"
— Vitals — Dr. Todd H. Perkins review excerpts"“She has awful beside manner… I would never ever recommend her to anyone. She is rude and just down right hateful.”"
— Vitals — Dr. Margaret O. Powell review excerpt"“does not have any customer service or people skills… Think twice before visiting this clinic …”"
— Vitals — Dr. Hursie J. Davis Sullivan review excerptMore clinics in Jackson
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