Convenient Care North - The Jackson Clinic
Urgent Care • Jackson, TN
Ratings by platform
- Birdeye (aggregated from sources including Google): 2.8 out of 5 stars (based on 48 reviews) (48 reviews)
- Locate-Hub: 3.1 out of 5 stars (60 reviews)
- Solv Health: 5.0 out of 5 stars (Not explicitly stated, but based on recent profile data)
What patients say
Patients praise
- Convenience and accessibility for walk-in medical needs
- Some positive feedback regarding staff courtesy and professionalism in certain interactions
- Ability to access medical history across other Jackson Clinic departments
Common complaints
- Reports of perceived staff incompetence or lack of communication, such as pharmacy order errors
- Complaints regarding short consult times and feeling rushed by providers
- Issues with clinical decision-making, such as disagreements over treatment plans or diagnostic testing refusals
- Dissatisfaction with front desk or nursing staff demeanor
- Concerns about physical accessibility for elderly patients (e.g., lack of wheelchairs)
In patients' words
"The quality of this facility diminishes each time I go in... The nursing staff is sub-par... I was asked what pharmacy I'd like his prescription sent to, I clearly and articulately said, 'Walgreen's on Oil Well.' I even repeated it. Well, guess what? It was sent to Walgreen's on Campbell Street!"
— Jackson Tennessee US Companies (Patient Review)"Once the dr came into the room, he was only there for 2 minutes. No time for questions, felt like I was nothing more than a number."
— LocalityBiz (Patient Review)More clinics in Jackson
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