The Jackson Clinic
Urgent Care • Jackson, TN
Ratings by platform
- Birdeye: 2.8/5 (48 reviews)
- Locate-Hub: 3.1/5 (60 reviews)
- Solv Health: 5.0/5
What patients say
Patients praise
- Convenience and accessibility for walk-in medical needs
- Some positive feedback regarding staff courtesy and professionalism in certain interactions
- Ability to access medical history across other Jackson Clinic departments
Common complaints
- Reports of perceived staff incompetence or lack of communication, such as pharmacy order errors
- Complaints regarding short consult times and feeling rushed by providers
- Issues with clinical decision-making, such as disagreements over treatment plans or diagnostic testing refusals
- Dissatisfaction with front desk or nursing staff demeanor
- Concerns about physical accessibility for elderly patients (e.g., lack of wheelchairs)
More clinics in Jackson
Urgent Team
Patients praise: High ratings for quality of care, bedside manner, staff friendliness, cleanliness · Fast/short wait times and easy online check-in/booking.
West Tennessee Medical Group Neuroscience & Spine
Patients praise: Physicians praised for being knowledgeable, attentive, and thorough · Effective communication and willingness to take time with patients reported for specific providers.
West Tennessee Healthcare
Patients praise: High patient satisfaction for surgeons at local clinics like Lakeland Surgical Clinic and The Plastic Surgery Clinic of Jackson · Surgeons described as caring, informative, and professional by many patients.
Family Foot Care Center
Patients praise: Effective medical diagnoses and treatment plans · Bedside manner characterized as kind, patient, and knowledgeable.
Podiatry Clinic of Jackson
Patients praise: Friendly and professional staff · Knowledgeable and caring doctors.
The Jackson Clinic
Patients praise: Efficient and friendly staff at Podiatry Clinic of Jackson · Short wait times reported at Podiatry Clinic of Jackson.
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