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West Tennessee Medical Group Neuroscience & Spine

Neurology • Jackson, TN

★★★★★5.0/5126 reviews across 3 platforms

Ratings by platform

  • West Tennessee Healthcare official site (provider-specific): 5/5 (121 reviews)
  • Vitals: 3.9
  • WebMD Care (provider-specific): 5/5 (5 reviews)

What patients say

Patients praise

  • Physicians praised for being knowledgeable, attentive, and thorough
  • Effective communication and willingness to take time with patients reported for specific providers
  • Comprehensive diagnostic approach and patient-centered care reported by some patients

Common complaints

  • Concerns regarding administrative and appointment management efficiency
  • Documented legal and regulatory issues regarding the broader West Tennessee Healthcare system involving screening and transfer protocols

In patients' words

"Love Dr. Murray. He’s very knowledgeable and attentive. He’s helped me tremendously!"

— West Tennessee Healthcare Provider Profile

"Worst, cancel appointments, complain to patients about themselves, rude and discounters. Run from this place, far far away."

— Yelp (referencing a satellite clinic)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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