Jackson, TN - Semmes Murphey Clinic
Neurology • Jackson, TN
Ratings by platform
- Facebook: 90% recommend (578 reviews)
- Yelp (Memphis location listing): 2.5/5 (50 reviews)
- WebMD: low overall rating (inferred from negative content) (6 reviews)
What patients say
Patients praise
- high percentage of recommendations on social media platforms
- praise for specific physicians and professional staff interactions
- positive feedback regarding efficient wait times in some instances
Common complaints
- reports of poor bedside manner and dismissive interactions with physicians
- concerns regarding administrative issues such as appointment cancellations and billing errors
- negative experiences with post-surgical outcomes and communication with support staff
- allegations of racial bias in staff interactions
In patients' words
"The wait wasn't long at all. The staff was friendly and very professional as usual. I saw my doctor, (Dr. Carro), pain managment specialist he's a very professional man has great bedside..."
— Yelp reviewer regarding Memphis location"Most racist,rude staff I've every had in my 38 years of living.if you care about your health please don't come here. Especially if you're a person of color. They wont help you."
— WebMD reviewerMore clinics in Jackson
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