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University of Mississippi Medical Center

Thoracic Surgery • Jackson, MS

What patients say

Patients praise

  • Many surgeons receive high ratings for skill, honesty, and positive bedside manner
  • Patients frequently praise surgeons for being attentive, answering questions, and explaining conditions clearly
  • Successful surgical outcomes for complex procedures reported by some patients

Common complaints

  • Reports of long wait times and poor cleanliness, particularly in the emergency department
  • Concerns regarding unprofessional staff conduct and communication issues
  • Instances of perceived lack of urgency in care delivery
  • Occasional patient complaints about follow-up care and administrative resolution of issues

In patients' words

"I am so fortunate to have Dr. Koury as my thoracic surgeon. He has been nothing but honest with me... I will always be grateful for Dr. Koury and his staff for all that he is done for me."

— Vitals patient review

"My sister had major surgery there and they discharged her to the lobby before her ride could pick her up. No discharge instructions or bandages was given to her. The worst care ever."

— Nutrifinder user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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