Pediatrics - Center for Family Health
Pediatrics • Jackson, MI
Ratings by platform
- Birdeye (Northeast Health Center): 4.5 out of 5 stars (10 reviews)
- WebMD: Not explicitly averaged, but includes mixed individual feedback (3 reviews)
What patients say
Patients praise
- Affordability and accessibility for patients with limited income or insurance challenges
- Friendly and attentive care from some providers and staff members
- Efficient and timely service in certain instances, such as the walk-in clinic
- Existence of formal channels (patient advocates) for submitting feedback and concerns
Common complaints
- Difficulties with communication and responsiveness via the patient portal
- Reports of rude staff interactions during phone calls
- Concerns regarding medication request handling
In patients' words
"Went through the family portal to get a simple Albuterol inhaler they gave me issues I respond they read my response, but didn't respond toy response... lady on the phone was really rude..."
— WebMD review"With me being on alimited income, they have always taken great care of me. the doctors and nurses are very friendly and make you feel like a real person..."
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