
Mississippi Sports Medicine and Orthopaedic Center
Orthopedics • Jackson, MS
Ratings by platform
- Yelp: 1.5/5 (12 reviews)
- TrustReviewers.com: 4.6/5 (370 reviews)
- WebMD: 3.0/5 (16 reviews)
What patients say
Patients praise
- Highly regarded clinical expertise and surgical outcomes for many patients
- Many reports of professional, kind, and attentive nursing and support staff at specific clinics like Capital Ortho
- Effective communication regarding treatment options and successful recovery experiences
Common complaints
- Concerns regarding billing practices, including potential overcharges and difficulty obtaining refunds
- Reports of inconsistent bedside manner, with some patients describing certain physicians as dismissive or acting entitled
- Complaints about administrative staff and customer service efficiency
In patients' words
"Everyone from the front desk to the nurses & assistants are so pleasant to deal with unlike another large Orthopedic group that I dealt with before. Every Dr. I’ve seen here has been so nice, concerned & very professional."
— Patient review of Capital Ortho"I was 'surprised' with a requirement to make a 'deposit' for upcoming surgery then another $1371 on the day of knee surgery... They have over $4814.14... that should be refunded. Spoke to their outsourced billing who said 'it's a mess and no one has worked on this claim'."
— BBB complaint against Mississippi Sports Medicine & Orthopaedic Center"Dr. Field was attentive and courteous... Yes, he is very busy and always overbooked, BUT... he still managed to focus on my needs."
— Patient review of Dr. Larry D. FieldMore clinics in Jackson
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