Infectious Diseases - University of Mississippi Medical Center
Infectious Disease • Jackson, MS
Ratings by platform
- CMS HCAHPS (reported via Momentary): 3 out of 5 stars (1,545 surveys)
- Healthgrades (Dr. Jo Deal): 4.5 out of 5 stars (14 ratings)
- Healthgrades (Dr. Ujjwal Dhar): 5 out of 5 stars (2 ratings)
What patients say
Patients praise
- High competence and caring attitude of specific infectious disease physicians
- Strong nurse communication scores compared to national averages
- Some patients report feeling respected and included in care decisions
Common complaints
- Long wait times, particularly in the emergency department
- Poor communication among staff and inconsistent information
- Negative reports regarding facility cleanliness
- Frustration with administrative processes, such as appointment scheduling and responsiveness
In patients' words
"If there were a thing as 10 stars I'd give them to her 150%"
— Healthgrades review for Dr. Jo Deal"Patient care declined since Obama care and Covid19! True story at Batson\UMMC in Mississippi in August 2020."
— PissedConsumer review"There appears to be a significant lack of communication among the team, leading to confusion and inconsistent information."
— Nutrifinder patient review for UMMCMore clinics in Jackson
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Patients praise: High satisfaction reported with doctor communication in some settings · Positive individual provider feedback (e.g., 5-star ratings for specific infectious disease specialists).
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