UMMC Infectious Diseases
Infectious Disease • Jackson, MS
Ratings by platform
- CMS HCAHPS (reported via Momentary): 3/5 (1,545 reviews)
What patients say
Patients praise
- High competence and caring attitude of specific infectious disease physicians
- Strong nurse communication scores compared to national averages
- Some patients report feeling respected and included in care decisions
Common complaints
- Long wait times, particularly in the emergency department
- Poor communication among staff and inconsistent information
- Negative reports regarding facility cleanliness
- Frustration with administrative processes, such as appointment scheduling and responsiveness
In patients' words
"If there were a thing as 10 stars I'd give them to her 150%"
— Healthgrades review for Dr. Jo Deal"Patient care declined since Obama care and Covid19! True story at Batson\UMMC in Mississippi in August 2020."
— PissedConsumer review"There appears to be a significant lack of communication among the team, leading to confusion and inconsistent information."
— Nutrifinder patient review for UMMCMore clinics in Jackson
St. Dominic Infectious Disease
Patients praise: High satisfaction reported with doctor communication in some settings · Positive individual provider feedback (e.g., 5-star ratings for specific infectious disease specialists).
Cardiothoracic Surgery - Find a Doctor | St. Dominic Memorial Hospital
Patients praise: High performance in cardiovascular surgery quality metrics (e.g., CABG, AVR) · Many individual doctors at St. Dominic have high patient ratings (4.8-5.0 range).
Dr. D. Paul Seago, MD
Patients praise: Compassionate and warm bedside manner · Highly skilled and expert in gynecologic oncology and robotic surgery.
Temeka L. Johnson, M.D.
Patients praise: High levels of patient satisfaction overall in many reviews · Positive bedside manner and caring attitude reported by many patients.
Oak Street Health
Patients praise: Doctors are described as listening to patients and not rushing (e.g., kindness/compassion, taking time) · Positive experiences with staff professionalism and reasonable wait times.
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