GI Associates & Endoscopy Center
Gastroenterology • Jackson, MS
Ratings by platform
- Google, Vitals, and Trustindex.io: 4.6 - 4.7 out of 5 stars (based on varying platforms) (Hundreds of aggregate reviews across platforms like Google and Vitals)
What patients say
Patients praise
- Professional and efficient medical staff and nurses
- Clean and well-maintained facilities
- Compassionate and thorough care from some physicians
- Clear explanations of procedures and follow-up communication from some providers
Common complaints
- Difficulty communicating with staff and billing department
- Unresponsive or delayed follow-up on patient portals and phone calls
- Issues with unexpected medical billing and charges
- Perceived lack of compassion or thoroughness in some consultations
- Long wait times for appointments or during office visits
In patients' words
"I’m only giving 3 stars for Dr. Ellison and the staff (mostly). I came for a colonoscopy, and in the midst of waking up the recovery nurse began grabbing me without my consent or letting me know why she’s touching me."
— Birdeye patient review"I was scheduled a procedure before ever speaking to the doctor. They just assumed I needed a colonoscopy. The procedure was an hour late and Dr. Petro immediately started telling me over the counter medicine for my symptoms that I've tried for years that don't help."
— Trustindex.io patient review"I just had my colonoscopy done this morning at the Madison facility and was highly impressed by the staff, beginning with check in. It helps when getting a dreaded procedure done when you're greeted by smiling and cheerful staff."
— GI Associates patient testimonialMore clinics in Jackson
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