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GI Associates & Endoscopy Center

Gastroenterology • Jackson, MS

Ratings by platform

  • Google, Vitals, and Trustindex.io: 4.7/5

What patients say

Patients praise

  • Professional and efficient medical staff and nurses
  • Clean and well-maintained facilities
  • Compassionate and thorough care from some physicians
  • Clear explanations of procedures and follow-up communication from some providers

Common complaints

  • Difficulty communicating with staff and billing department
  • Unresponsive or delayed follow-up on patient portals and phone calls
  • Issues with unexpected medical billing and charges
  • Perceived lack of compassion or thoroughness in some consultations
  • Long wait times for appointments or during office visits

In patients' words

"I’m only giving 3 stars for Dr. Ellison and the staff (mostly). I came for a colonoscopy, and in the midst of waking up the recovery nurse began grabbing me without my consent or letting me know why she’s touching me."

— Birdeye patient review

"I was scheduled a procedure before ever speaking to the doctor. They just assumed I needed a colonoscopy. The procedure was an hour late and Dr. Petro immediately started telling me over the counter medicine for my symptoms that I've tried for years that don't help."

— Trustindex.io patient review

"I just had my colonoscopy done this morning at the Madison facility and was highly impressed by the staff, beginning with check in. It helps when getting a dreaded procedure done when you're greeted by smiling and cheerful staff."

— GI Associates patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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