Cayuga Health | Orthopedics
Orthopedics • Ithaca, NY
Ratings by platform
- Vitals.com (Dr. Deidre Blake): 3.7 out of 5 stars (23 ratings) (23 ratings (12 written reviews))
- Healthgrades/WebMD (Dr. Benjamin Donohue): 2.7 out of 5 stars (9 ratings) (9 ratings (8 written reviews on Healthgrades; 3 reviews on WebMD))
- U.S. News & World Report (Dr. Benjamin Donohue): 4 out of 5 (72 ratings) (72 ratings)
What patients say
Patients praise
- Strong clinical expertise and high regard for surgical skills, particularly in joint replacement and orthopedics
- Many patients report successful outcomes, restored mobility, and improved quality of life
- Caring demeanor and thorough explanations noted by satisfied patients in complex medical situations
- Local reputation as a primary, trusted resource for orthopedic care in the Ithaca region
Common complaints
- Concerns regarding communication and bedside manner, with some patients describing providers as rushed or dismissive
- Scheduling challenges and high demand leading to difficulty accessing appointments during peak times
- Complaints regarding administrative processes, billing issues, and cancellations in related departments like physical therapy
- Mixed outcomes reported by patients for specific surgical procedures
In patients' words
"While talking with him he dismissed my questions, was noticeably frustrated, and incredibly rushed."
— Patient review of Dr. Benjamin Donohue on Healthgrades"Only go if you are prepared to schedule your surgery as soon as she's available... she has zero patience if you're not scalpel-ready."
— Patient review of Dr. Deidre Blake on Vitals"Dr. Donohue and his wonderful staff at Cayuga took the time to explain everything to us and helped us through a very difficult time."
— Patient review of Dr. Benjamin Donohue on WebMDMore clinics in Ithaca
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