Cayuga Orthopedics
Orthopedics • Ithaca, NY
What patients say
Patients praise
- Strong clinical expertise and high regard for surgical skills, particularly in joint replacement and orthopedics
- Many patients report successful outcomes, restored mobility, and improved quality of life
- Caring demeanor and thorough explanations noted by satisfied patients in complex medical situations
- Local reputation as a primary, trusted resource for orthopedic care in the Ithaca region
Common complaints
- Concerns regarding communication and bedside manner, with some patients describing providers as rushed or dismissive
- Scheduling challenges and high demand leading to difficulty accessing appointments during peak times
- Complaints regarding administrative processes, billing issues, and cancellations in related departments like physical therapy
- Mixed outcomes reported by patients for specific surgical procedures
In patients' words
"While talking with him he dismissed my questions, was noticeably frustrated, and incredibly rushed."
— Patient review of Dr. Benjamin Donohue on Healthgrades"Only go if you are prepared to schedule your surgery as soon as she's available... she has zero patience if you're not scalpel-ready."
— Patient review of Dr. Deidre Blake on Vitals"Dr. Donohue and his wonderful staff at Cayuga took the time to explain everything to us and helped us through a very difficult time."
— Patient review of Dr. Benjamin Donohue on WebMDMore clinics in Ithaca
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