Guthrie Ithaca City Harbor Neurosurgery
Neurosurgery • Ithaca, NY
Ratings by platform
- Birdeye (for Guthrie Walk-In Care - Ithaca City Harbor): 3.7/5 (142 reviews)
What patients say
Patients praise
- Quality of doctor's medical care (in some contexts)
- Receptionist apology and acknowledgment of errors
Common complaints
- Long wait times
- Front desk staff reported as rude or unprofessional
- Issues with billing/coding procedures
- Negative experiences with specific providers at broader Guthrie Ithaca locations
In patients' words
"Doctor was great, slight hiccup with the waiting order- I was on the board then i disappeared and the person behind me was called. A receptionist apologized..."
— Birdeye review for Guthrie Walk-In Care at Ithaca City Harbor"The inner harbor location is awful. You always have to wait 20-60mins. Dr Hansen needs a reminder of why she’s a Dr. And front desk is rude."
— WebMD review for Guthrie Medical Group IthacaMore clinics in Ithaca
Center for Neurosurgery
Patients praise: High patient satisfaction with specific neurosurgeons · Compassionate care and bedside manner reported for certain providers.
Tarun Bhalla, M.D., Ph.D
Patients praise: high level of expertise and professional knowledge · compassionate and caring bedside manner cited by many patients.
Pulmonology and Sleep Services
Patients praise: General praise for Cayuga Health staff, accommodations, cleanliness, and overall experience, with some patients describing the care as comparable to VIP treatment..
Guthrie Ithaca Hanshaw Road Cardiology
Patients praise: Professional and caring medical care from specific providers (e.g., Dr. McClintic) · Clean facility environment.
Ithaca City Harbor Orthopedics
Patients praise: Professional and knowledgeable care · Devoted and attentive physicians.
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