Ithaca City Harbor Neurosurgery - Guthrie.org
Neurosurgery • Ithaca, NY
Ratings by platform
- Birdeye (for Guthrie Walk-In Care - Ithaca City Harbor): 3.7 out of 5 stars (142 reviews)
What patients say
Patients praise
- Quality of doctor's medical care (in some contexts)
- Receptionist apology and acknowledgment of errors
Common complaints
- Long wait times
- Front desk staff reported as rude or unprofessional
- Issues with billing/coding procedures
- Negative experiences with specific providers at broader Guthrie Ithaca locations
In patients' words
"Doctor was great, slight hiccup with the waiting order- I was on the board then i disappeared and the person behind me was called. A receptionist apologized..."
— Birdeye review for Guthrie Walk-In Care at Ithaca City Harbor"The inner harbor location is awful. You always have to wait 20-60mins. Dr Hansen needs a reminder of why she’s a Dr. And front desk is rude."
— WebMD review for Guthrie Medical Group IthacaMore clinics in Ithaca
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