Sands-Constellation Heart Institute - Ithaca | Rochester Regional ...
Cardiology • Ithaca, NY
Ratings by platform
- Birdeye (Linden Oaks location): 3.4 out of 5 stars (7 reviews)
- Birdeye (Greece location): 3.6 out of 5 stars (8 reviews)
- Medicai (aggregated): 4.6 out of 5 stars (9 reviews)
- Yelp: 2.5 out of 5 stars (74 reviews (aggregate for Rochester Regional Health))
What patients say
Patients praise
- Some physicians and PAs are described as highly skilled, attentive, and compassionate
- Life-saving care reported for specific cardiac events
- Clean and accessible facilities at certain locations
- Helpful staff assisting with insurance or medication cost issues
Common complaints
- Difficulty getting prescription refills or medical authorization
- Poor or rude customer service/administrative staff interactions
- Frequent rescheduling of appointments or long wait times for appointments
- Concerns about lack of direct interaction with physicians (reliance on PAs)
- Inaccurate medical notes or lack of follow-through on patient care requests
In patients' words
"Waited months for my appointment, took off work, drove from out of town, then sat for an hour in the waiting room before front desk called me up to tell me the doctor I was scheduled to see wasn't even there that day."
— LocalityBiz review for Rochester General Hospital location"This Group of Cardiologists specializes in all issues of the heart. Dr. Cameron Hall saved my mother's life... I HIGHLY recommend this expert group of Cardiologists."
— LocalityBiz review for Brighton location"I’ve been trying for a week to get my mother’s prescription refills authorized by her cardiologist. They say the same thing every time. “Waiting on doctor authorization.”"
— Birdeye review for Linden Oaks locationMore clinics in Ithaca
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