MultiCare Indigo Urgent Care | Issaquah, WA | Walk-Ins Welcome
Urgent Care • Issaquah, WA
Ratings by platform
- Apple Maps/SolvHealth: 4.8/5 (6,596)
- Google Reviews/Aggregated Data: 4.6/5 (~2,032 to 2,112)
What patients say
Patients praise
- friendly, kind, and professional staff/receptionists
- convenient online appointment booking and accessibility
- clean and well-organized facility
- fast service for some patients, especially for injuries like cuts or broken bones
- good communication regarding test results (e.g., X-ray follow-ups)
Common complaints
- billing and insurance concerns (e.g., overcharging, unexpected copays)
- long wait times despite online status indicators
- inconsistent clinical care quality (e.g., lack of thorough physical exams)
- difficulty with follow-up communication and reaching staff by phone
- perceived rudeness or lack of empathy from some providers
In patients' words
"The staff was kind, the visit was fast, and I left with a generally good impression of the clinic experience. However, I was disappointed with the clinical care I received... I also did not receive a physical examination."
— Toprated Business/Aggregated Reviews"TLDR: Make an appointment, or be prepared to wait in line for an hour, even if website says no one in line. Don't be fooled by Indigo's online people waiting in line counter."
— MapQuest user review"It has always been hard to get in here, because wait times are so long, but when I broke my finger they got me in right away and took care of me so well."
— SolvHealth user reviewMore clinics in Issaquah
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