Issaquah Primary Care
Primary Care • Issaquah, WA
Ratings by platform
- Swedish Internal System: 4.9/5 (2,802 ratings) (2802)
- Aggregated online reviews (Overlake Clinics): 4.7/5 (783)
- Yelp (Overlake Clinics): 3.3/5 (142)
What patients say
Patients praise
- Compassionate, kind, and knowledgeable providers
- Efficient and prompt clinical staff
- Thorough care with comprehensive treatment plans
- Clean and welcoming environment
- Strong communication and active listening by doctors
Common complaints
- Disorganization and impersonality of phone service/reception staff
- Long wait times for specific services (e.g., blood work)
- Lack of PCP continuity (provider turnover)
- Billing and insurance department issues
- Perceived lack of motivation in some support staff
In patients' words
"He is kind, approachable, and knowledgeable. He listens to our concerns and takes the time to answer our questions, which we really appreciate."
— Patient review of Overlake Clinics Issaquah Primary Care"4 stars because of the phone service/receptionist being disorganized and impersonal."
— Patient review of Swedish Issaquah Primary Care"Lack of PCP continuity as most of the good folks seemed to have gone. Over billing on office visits. Their billing department will make you go circles without any resolution."
— Patient review of Overlake Clinics Issaquah Primary CareMore clinics in Issaquah
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