Surgical Services | Marquette, Hancock & Ishpeming, MI
General Surgery • Ishpeming, MI
Ratings by platform
- US News (UP Health System–Portage, Hancock): 5 out of 5 Patient Experience Score; 93% willing to recommend (Patient experience based on surveys (Oct 2023–Sep 2024))
- US News (UP Health System–Bell, Ishpeming): 4 stars out of 5; multiple categories rated 4/5 (overall satisfaction, willingness to recommend, communication, etc.) (Patient experience surveys (inpatients after discharge); review count not specified)
- Healthgrades (Up Health System–Bell, Ishpeming): Patient Experience: 82% patients gave rating of 9 or 10; 80% would definitely recommend
- Birdeye/Google (UP Health System–Marquette Heart & Vascular): 4.8 star rating (109 reviews)
- Yelp (UP Health System–Marquette): Not specified in snippet; shows 15 reviews (15 reviews)
What patients say
Patients praise
- High patient satisfaction/willingness to recommend (US News, Healthgrades)
- Strong patient experience ratings (multiple categories at Bell and Portage)
- Positive review sentiment praising staff/doctors and care quality (Birdeye/Yelp snippets)
- Some patients report being quick/efficient and thorough in care (Birdeye/Yelp snippets)
Common complaints
- Noise-volume ratings less favorable than other categories (Bell US News: noise volume 3/5)
- Some patients reported waiting/bit of a wait (Birdeye snippet)
In patients' words
"“Bit of a wait but very good experience over all..”"
— Birdeye reviews for UP Health System–Marquette | Heart and Vascular"“Everyone here is very nice, friendly, positive attitudes from the staff…”"
— Birdeye reviews for UP Health System–Marquette | Heart and Vascular"“Best hospital in the Upper Peninsula, hands down. State of the art equipment…”"
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