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Our Locations | UP Medical Group

General SurgeryIshpeming, MI

★★★★★4.7/5202 reviews across 2 platforms

Ratings by platform

  • UP Medical Group Urgent Care (Ishpeming): 4.7 / 5 (186)
  • WebMD (Dr. Michael Prevost): 4.5 / 5 (16)

What patients say

Patients praise

  • caring and professional individual providers noted by some patients
  • positive experiences with OB unit staff and nurses during delivery
  • patients feeling heard and receiving effective diagnostic help from specific doctors

Common complaints

  • difficulties with appointment scheduling and rescheduling
  • perceived lack of responsiveness or follow-up from staff and providers
  • long wait times for test results and appointments
  • concerns regarding staff professionalism and bedside manner
  • claims regarding insufficient OBGYN staffing

In patients' words

"I switched to Dr. Cousineau and I am absolutely happy I did! Years of frustration and tears thinking no one cared about me or wanted to listen. She did! ... For once I truly felt like someone cared about me and wanted to help."

LocalityBiz (Women's Care review)

"My experience with UP Health System Bell Family Medicine has been the worst I've every experienced. I needed a referral for a procedure to be done. It took 13 days for my PAC Doctor to put in the referral after calling and talking to 4 different staff members."

LocalityBiz (Family Medicine review)

"Completely dismissed me while I was struggling with postpartum depression/anxiety. I would not recommend at all."

WebMD (Dr. Prevost review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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