UP Health System - Bell Location
Emergency Services • Ishpeming, MI
Ratings by platform
- MedicalRecords.com: 3.2 out of 5 stars (based on 30 reviews) (30 reviews)
- HospitalStats.org: Average
What patients say
Patients praise
- High percentage of patients willing to recommend the hospital (reports range from 80% to 91%)
- Praise for nursing staff responsiveness and helpfulness during maternity care and other inpatient stays
- Recognition of professional, caring, and knowledgeable individual physicians
- Previously earned 5-star CMS rating for patient experience
Common complaints
- Concerns regarding billing practices and collection policies
- Instances of dismissive or rushed communication from some medical staff
- Occasional dissatisfaction with inpatient care and post-operative follow-up experiences
- Reports of long wait times for some services
In patients' words
"I had a great experience at Bells OB unit to deliver my baby. All the nurses were nice, personable, patient and explained everything adequately. There was always help when I needed it."
— Justine Hanson on LocalityBiz"Once I hit Acute Care my opinion of the place kind of went sour. The first couple hours I was checked on frequently, but after that I felt like I was just an inconvenience to the staff."
— Patient review on MedicalRecords.com"After a 2 hour wait, was quickly seen and casually dismissed... released with a 'take two aspirin and don't call me in the morning' attitude."
— Wade Goldman on LocalityBizMore clinics in Ishpeming
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