Irving - CareNow Urgent Care
Urgent Care • Irving, TX
Ratings by platform
- Google My Business: 4.4/5 (1172)
- Yahoo Local (Las Colinas - MacArthur): 2.5/5 (36)
- Yahoo Local (General Irving): 3.0/5 (102)
- Solv Health: 5.0/5 (1)
What patients say
Patients praise
- Efficient and quick service for some patients
- Friendly and professional medical staff/doctors
- Clean and pleasant facility environment
- Convenient online web check-in system for many users
- Compassionate care during urgent or emergency situations
Common complaints
- Long wait times despite online check-in
- Unhelpful, rude, or dismissive front desk staff behavior
- Poor communication regarding billing/charges
- Frustration with being ignored in exam rooms
- Concerns about diagnostic accuracy or lack of testing
In patients' words
"The facility is exceptionally clean and pleasant, with a delightful aroma. The young woman at the front desk was welcoming... On a positive note, the doctor was courteous and exhibited excellent bedside manner."
— Google My Business Review"I waited in the exam room for thirty minutes before I myself left the exam room to find out what in the world was going on... Needless to say, I was pretty frustrated and irritated that I had to sit there for 30 minutes before finding out that I was either forgotten or ignored."
— LocalityBiz Review"I had a very concerning experience here. I was told I had pneumonia without any tests, which caused my condition to worsen and forced me to go to the emergency room, resulting in a large bill I..."
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