Primary Care | Irving, Texas
Internal Medicine • Irving, TX
Ratings by platform
- Healthgrades: 4.5/5 (70 reviews)
- Tebra / Practice Site: 4.66-4.8/5 (108-110 reviews)
- Healthgrades: 4.8/5 (92 reviews)
- Healthgrades: 4.9/5 (345 reviews)
- Healthgrades: 4.9/5 (331 reviews)
- Healthgrades: 4.7/5 (134 reviews)
- Google: 4.6/5 (492 reviews)
What patients say
Patients praise
- Highly rated professional and experienced physicians
- Compassionate, kind, and attentive bedside manner reported by many patients
- Thorough explanations of health issues and treatment options
- Friendly and welcoming office staff
- Convenient and effective chronic disease management and preventative care
Common complaints
- Technical issues with patient portals
- Frustration with bureaucratic processes or perceived over-charging for consultations
- Concerns about rushed or impersonal visits, including insufficient time spent on annual wellness discussions
- Occasional complaints regarding bedside manner or perceived lack of listening
In patients' words
"This care provider is very skilled. As a result, I always leave annoyed by his missing bedside manner."
— Healthgrades review of Dr. Jack Ireland"Dr Shelton genuinely cares about his patients and that comes through in his manner of treating them."
— Healthgrades review of Dr. Christopher Shelton"The patient portal does not work, the doctors office refused to share my lab results from an annual checkup visit with me unless I schedule a second paid consultation."
— BBB complaint regarding Healthcare Associates of TexasMore clinics in Irving
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