Mercy Health — Irvine Primary Care
Primary Care • Irvine, CA
What patients say
Patients praise
- Compassionate and caring individual physicians
- Thoroughness in medical exams
- Friendly and helpful support staff
Common complaints
- Long wait times at the office
- Perceived dismissiveness of medical staff
- Concerns regarding communication between staff and patients
- Dissatisfaction with administrative or billing processes
In patients' words
"Billie Kelly is an amazing Dr. She takes time to listen to any questions you have and she tries her best to genuinely help you. The wait times at the office are a bit long but it's so worth it for the amazing care you'll receive."
— LocalityBiz Review"Worst experience I have ever had at a medical provider. ... Their staff is very dismissive... I recently went in for an issue and they didn't listen to anything I said..."
— LocalityBiz Review (regarding related Marcum and Wallace Hospital)More clinics in Irvine
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