Primary Care - UnityPoint Health
Primary Care • Iowa City, IA
Ratings by platform
- Yelp: 2.5 out of 5 stars (143 reviews (system-wide))
What patients say
Patients praise
- Compassionate care for end-of-life patients and families
- Quality care during childbirth and positive staff interactions in some instances
Common complaints
- Billing and insurance issues (e.g., surprise billing, out-of-network referrals)
- Perceived lack of compassion or failure to listen to patient pain concerns
- Difficulty scheduling or long waits for follow-up care
- Issues with after-visit clinical documentation accuracy
In patients' words
"I just want to say how grateful I am to the sweet staff who cared so well for my grandma in her last week of life... These ladies are angels."
— Birdeye (UnityPoint Clinic Family Medicine)"There always seems to be surprise billing whenever I go here even for checkups. On my most recent visit they didn't send the bill to my insurance on file..."
— Birdeye (UnityPoint Clinic Family Medicine)More clinics in Iowa City
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