Geriatric Care | Los Angeles, CA | Montes Medical Group
Geriatrics • Inglewood, CA
Ratings by platform
- Yelp: 2.7/5 (303 reviews)
- Zocdoc (for Dr. Juan Montes): 4.41/5 (96 patient reviews)
What patients say
Patients praise
- Some patients report positive experiences with specific doctors and physician assistants who take their time and listen
- General appreciation for the convenience of the local office location
- Appreciation for compassionate staff in certain individual experiences
Common complaints
- Complaints regarding rude and unprofessional office staff, particularly at the front desk
- Reports of long wait times, overbooking, and scheduling difficulties
- Concerns about lack of communication regarding test results and medical referrals
- Instances of perceived lack of empathy from staff and providers
In patients' words
"My husband was very pleased with the service he received from the staff and Dr. He actually takes his time and doesn’t rush you with your questions."
— LocalityBiz Review"Always overbooked!!! Appointment times are pointless/USELESS. I went in at 10:30am wasn't seen until noon or after... It’s been a week AND STILL no call back or results!"
— LocalityBiz Review"Maria (I guess it is one of the receptionists) is VERY rude, should be terminated, unacceptable patient service."
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