Elderly Care Specialist - Inglewood, CA
Geriatrics • Inglewood, CA
Ratings by platform
- Seniors.fyi (Primrose Post-Acute): 4.3/5 (71 reviews)
- Seniors.fyi (Westchester Villa): 3.8/5 (37 reviews)
- Care.com (Aggregated): 5.0/5 (12 reviews)
What patients say
Patients praise
- High satisfaction with individual caregivers, particularly those providing in-home care
- Appreciation for attentive therapists and compassionate nursing staff in certain instances
- Strong administrative oversight and robust social programming noted at some assisted living facilities
- Positive, family-like atmospheres reported in some skilled nursing and post-acute settings
Common complaints
- Reports of poor communication and mismanagement of administrative tasks (e.g., billing, paperwork)
- Concerns regarding inconsistent care quality, safety gaps, and staffing shortages
- Complaints about facility maintenance, lack of privacy, and outdated amenities
- Documented health inspection deficiencies and substantiated complaints in institutional facilities
In patients' words
"Our caregivers have been nothing short of exceptional! We probably used 3-4 various Los Angeles home care agencies before finding 24 hour caregivers. We're thrilled with the management team and the quality of our caregivers."
— 24 Hour Caregivers (Customer Review)"My grandmother stayed here, and the experience was deeply disappointing. Her clothes were lost, no discharge paperwork was prepared... The administrator hired her cousin--who appears unmotivated and unprofessional--to handle accounts payable."
— Inglewood Health Care Center (Customer Review)"A substantial set of reviews describes troubling safety and care gaps: dehydration and lapses in basic nourishment, delays in addressing pain or needs, and alarming anecdotes about patient conditions deteriorating."
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