UnityPoint Clinic Family Medicine - Indianola
Family Medicine • Indianola, IA
Ratings by platform
- UnityPoint Health Provider Page: 4.8/5.0 (246 (for specific provider))
- LocalityBiz: Mixed ratings (varying from 1 to 5 stars)
What patients say
Patients praise
- Compassionate and attentive care from some physicians
- Efficient and friendly lab services
- Strong patient-provider relationships for specific doctors
- Effective appointment management for last-minute needs
Common complaints
- Inconsistent front desk staff experience (unpleasant tone on phone)
- Poor bedside manner reported by some patients for specific providers
- Difficulty in booking appointments with preferred doctors due to high demand
In patients' words
"Katie Kim is my doctor. She is outstanding in every way. Remembers me and my family. Was able to get me in last minute... Always friendly and provides the best care."
— LocalityBiz patient review"Saw Dr. Jensen. It was the worst experience I've ever had with a Dr. ... No bedside manner whatsoever, not a good listener....it was terrible."
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