MercyOne Indianola Family Medicine
Family Medicine • Indianola, IA
Ratings by platform
- Birdeye: 2.9/5 (81 reviews)
- medicals-health.com (Urgent care center listing): 3/5 (not stated)
- Ratings.MD - Dr. Geoffrey Dankle (MercyOne Indianola Family Medicine): 4.8/5 (164 ratings, 35 comments)
- Ratings.MD - Dr. Sarah Olsasky (MercyOne Indianola Family Medicine): 4.9/5 (241 verified ratings, 68 comments)
- Ratings.MD - Jordan Shipley, PA-C (MercyOne Indianola Family Medicine): 4.8/5 (153 verified ratings, 57 comments)
What patients say
Patients praise
- Some providers receive high patient ratings and positive comments about thorough explanations, listening, and caring bedside manner.
- Verified reviews on Ratings.MD frequently describe doctors as kind, compassionate, and willing to answer questions and address concerns.
Common complaints
- Overall clinic listing ratings include low scores and complaints suggesting issues with office/customer service and communication.
- One detailed review describes rudeness and an billing/insurance-related complaint, including an unexpected full charge and later bill with unclear itemization.
In patients' words
"“MercyOne Indianola Family Medicine has a 2.9 star rating with 81 reviews.”"
— Birdeye review summary"“Their rudeness and tactlessness caused me to write this… I will never go back.”"
— medicals-health.com review text"“Dr. Dankle takes time to thoroughly discuss maladies, provide explanations, and ask if there are other concerns.”"
— Ratings.MD profile snippet for Dr. Geoffrey Dankle"“She is a very compassionate person, she does what is necessary for your issues and has always solved my concerns!”"
— Ratings.MD profile snippet for Dr. Sarah Olsasky"“Jordan Shipley is… cares about me… She is cheerful, encouraging and positive and very down to earth!”"
— Ratings.MD profile snippet for Jordan Shipley, PA-CMore clinics in Indianola
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