Where Should You Go When We Are Closed?
Urgent Care Clinic • Indiana, PA
Ratings by platform
- Birdeye (Indiana Immediate Care): 4.3/5 (1,403)
- Birdeye (UrgentCare Indy): 3.8/5 (381)
- Birdeye (IU Health Urgent Care): 3.3/5 (283)
- Birdeye (Physicians Urgent Care): Not explicitly stated but high volume (1,132)
What patients say
Patients praise
- Convenience and accessibility for non-emergency needs
- Friendly and professional staff in select experiences
- Quick, efficient registration and short wait times for some patients
- Effective alternative to primary care for minor illnesses or injuries
Common complaints
- Long wait times for appointments and phone responsiveness
- Perceived poor communication and dismissal of patient concerns by medical staff
- Concerns about staff rudeness and lack of empathy
- Reports of diagnostic inaccuracies or inadequate testing
In patients' words
"Only 5 ppl waiting, but took 1.5 hrs to answer the phone... With the way of the world right now, having to tell medical professionals to be more considerate is sad!"
— Indiana Immediate Care review"Very poor communication from doctors and hospital administrators. It's like an assembly line... denying care, not ordering crucially needed tests..."
— IU Health Urgent Care review"Whenever we are not feeling well and need immediate attention by a healthcare professional, we come here. The medical assistants and nurse practitioner were pleasant and thorough."
— Physicians Urgent Care reviewMore clinics in Indiana
Our Walk-In Care Locations
Patients praise: Convenience of walk-in availability without appointments · Fast and efficient service in some instances.
Rizwan Jabir | Indiana Regional Medical Center
Patients praise: described as a caring and knowledgeable doctor · credited with saving lives in emergency situations.
Franciscan Physician Network Indiana Heart ...
Patients praise: High provider ratings (around 4.8–4.9/5) · Doctors described as knowledgeable and professional.
Primary Care
Patients praise: Providers who are perceived as attentive, good listeners, and thorough in medical explanations · High levels of satisfaction with the quality of direct clinical care and provider knowledge.
UPMC Wound Healing Services Locations
Patients praise: professional and knowledgeable medical staff · thorough and easy-to-understand explanations of procedures.
Cardiac and Vascular Care
Patients praise: Highly competent and skilled medical professionals · Effective and life-saving emergency care.
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