Primary Care
Primary Care Clinic/Center • Indiana, PA
Ratings by platform
- rater8 (Primary Care Partners of South Bend): 4.98/5 (2.7K+)
- Birdeye/Google (IU Health Primary Care Central Indianapolis): 4.3/5 (171)
- Premier Primary Care (New Albany): 4.92/5 (490)
- Birdeye/Google (IU Health Physicians Primary Care - Plainfield): 3.2/5 (27)
- Fort Wayne Primary Care: 4.95/5 (116)
What patients say
Patients praise
- Providers who are perceived as attentive, good listeners, and thorough in medical explanations
- High levels of satisfaction with the quality of direct clinical care and provider knowledge
- Appreciation for friendly and professional interactions during clinical appointments
- Positive experiences in specialized or comprehensive 'one-stop shop' care models
Common complaints
- Difficulties with administrative tasks such as prescription renewals and paperwork completion
- Poor communication or unresponsiveness from office staff and nursing teams
- Long wait times for appointments and dissatisfaction with office efficiency
- Inadequate handling of billing and insurance information leading to collections issues
- Perceived lack of personalized care or staff turnover negatively impacting patient experience
In patients' words
"Dr Swan is amazing. She listens well and makes you feel heard and taken care of."
— Patient review of Primary Care Partners of South Bend"The wait itself is terrible. I never had to wait before... I will not be back. This is one of many issues I have. Zero stars if I could."
— Patient review of Premier Primary Care"If Google would allow me to rate this 0 stars I would... they never put in my correct address, which meant I never received a bill... they sent that outstanding payment to collections, which now hurts my impeccable credit."
— Patient review of IU Health Physicians Primary Care - NoblesvilleMore clinics in Indiana
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