Where Should You Go When We Are Closed?
Primary Care Clinic/Center • Indiana, PA
Ratings by platform
- Birdeye (Indiana Immediate Care): 4.3/5 (1,403)
- Birdeye (IU Health Urgent Care, Bloomington East): 3.7/5 (487)
- Birdeye (Physicians Urgent Care, Elkhart): Not explicitly stated, mixed feedback (1,132)
- Birdeye (WellNow Urgent Care, Kokomo): Not explicitly stated, mostly negative feedback (706)
- Birdeye (IU Health Urgent Care, West Lafayette): 3.3/5 (283)
What patients say
Patients praise
- convenient access for non-life-threatening illnesses
- friendly and professional staff in some locations
- minimal wait times at certain clinics
- availability of on-site services like X-rays and basic testing
Common complaints
- long wait times and difficulty reaching staff by phone
- complaints about unprofessional or rude staff behavior
- concerns regarding misdiagnosis and inadequate clinical examinations
- frustrations with billing practices and unexpected fees
- poor communication between providers and patients
In patients' words
"Place is trash was on the phone queue for 2 hours and 3 minutes. Finally went through the registration. Waited and waited. Finally some one comes to my window “the system is down”."
— Birdeye (Indiana Immediate Care)"IU Health Urgent care does not care about patients! They also lie. The practitioner told me one thing and when I called back they denied saying anything."
— Birdeye (IU Health Urgent Care, Bloomington East)"I would never refer or return for treatment by Dr Randall... No introduction, no apology. He spoke to me very rudely when I had questions. Left the office crying."
— Birdeye (WellNow Urgent Care, Kokomo)More clinics in Indiana
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