[PDF] PENNSYLVANIA GENERAL ACUTE CARE HOSPITALS WITH HIO ...
General Acute Care Hospital • Indiana, PA
Ratings by platform
- Birdeye: 3.6/5 (2,046 reviews) for Ascension St. Vincent; 2.4/5 (339 reviews) for Indiana Regional Medical Center (PA) (Varies by facility; 2,046 and 339 respectively for examples shown)
- Momentary (based on CMS HCAHPS data): 4/5 for Parkview Regional Medical Center; 3/5 for Franciscan Health Indianapolis (354 and 394 surveys respectively)
- US News & World Report: 3/5 (Patient Experience Score) (Not explicitly stated total, but 85% recommend rate noted)
What patients say
Patients praise
- Professional and skilled surgical teams
- Kind and attentive individual nursing staff members
- Cleanliness in some departments
- Efficiency in laboratory and outpatient services
- Helpful information regarding discharge processes
Common complaints
- Long wait times in emergency departments
- Poor communication between staff, doctors, and patients
- Perceived rudeness or unprofessionalism among nursing and administrative staff
- High costs and billing concerns
- Cleanliness and facility maintenance issues
In patients' words
"Lab results are back for an hour now. All i need is an iv antibiotic. Dr no where to be found. Its pathetic."
— Birdeye review of Ascension St. Vincent Hospital - Indianapolis"Recommended procedure costed multiple times higher than they estimated it would. I would have just skipped it and prayed or at least found somewhere else if I knew how expensive things would be."
— Birdeye review of Indiana Regional Medical Center (PA)"Typical hospital, extremely poor communication between nurses and doctor and patients."
— TrustReviewers review of IU Health Bloomington HospitalMore clinics in Indiana
Indiana Regional Medical Center | USACS
Patients praise: Efficient outpatient services like blood work and labs for some patients · Compassionate and professional care reported by some patients and families during inpatient stays.
Indiana Regional Medical Center: Home
Patients praise: Friendly and efficient outpatient lab and registration services · Professional and compassionate care reported by some patients during hospital stays.
Rizwan Jabir | Indiana Regional Medical Center
Patients praise: described as a caring and knowledgeable doctor · credited with saving lives in emergency situations.
Franciscan Physician Network Indiana Heart ...
Patients praise: High provider ratings (around 4.8–4.9/5) · Doctors described as knowledgeable and professional.
Primary Care
Patients praise: Providers who are perceived as attentive, good listeners, and thorough in medical explanations · High levels of satisfaction with the quality of direct clinical care and provider knowledge.
UPMC Wound Healing Services Locations
Patients praise: professional and knowledgeable medical staff · thorough and easy-to-understand explanations of procedures.
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