Urologists - Independence - KCDocs
Urology • Independence, MO
Ratings by platform
- Vitals (Dr. Kent Haggard): 4.8 out of 5 stars (47 ratings)
- Vitals (Dr. Andrew Wright): 4.7 out of 5 stars (151 ratings)
- Vitals (Dr. Bradley K. Stanley): 4.4 out of 5 stars (21 ratings)
- WebMD (Dr. Bradley Stanley): 4.5 out of 5 stars (23 ratings)
- WebMD (Dr. William Wilson): 4.0 out of 5 stars (7 ratings)
What patients say
Patients praise
- Physicians are frequently described as knowledgeable, empathetic, and attentive
- High levels of patient satisfaction with the medical care and treatment plans provided by specific urologists
- Effective communication and thorough explanations from doctors during visits
Common complaints
- Difficulties scheduling appointments and getting through to staff via phone
- Frustration with administrative staff (e.g., poor follow-up, perceived incompetence or rudeness)
- Extended wait times in offices
- Lack of response to messages or pharmacy requests
In patients' words
"On time. Listened. Answered questions. Came up with a follow up plan. Excellent!"
— Vitals (Dr. Kent Haggard review)"Dr Stanley is awesome. It’s his office staff. They don’t listen, condescending, talk down to you, no follow up, no return phone calls. It’s exhausting to deal with then."
— WebMD (Dr. Bradley Stanley review)"But those two incompetent women at the front desk, is a different story!... Who gives you the right to change my appointment without consulting with me?! Poor Dr. Eggelston is going to lose a lot of patients due of that front desk."
— LocalityBiz (KCUC Independence review)More clinics in Independence
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