Trusted Senior Primary Care in Independence, MO |…
Geriatric Medicine • Independence, MO
Ratings by platform
- Birdeye (Dedicated Senior Medical Center): 4.8 out of 5 stars (51 reviews)
- Oak Street Health (Truman Primary Care): 4.49 out of 5 stars (279 ratings)
- WebMD/Vitals (CenterWell Independence): 3.5 to 3.7 out of 5 stars (variable by provider) (60 ratings)
What patients say
Patients praise
- Physicians are described as thorough, compassionate, and attentive listeners
- Convenient same-day appointment availability at some locations
- Clean and well-maintained waiting rooms and common areas
- Staff members are generally perceived as friendly
Common complaints
- Difficulty scheduling prompt follow-up appointments
- Inadequate facility accessibility for wheelchair users (specifically lab areas)
- Challenges in communication and timely follow-up regarding test results
- Lack of patient exposure to the primary physician (often seeing nurse practitioners only)
In patients' words
"It's not equipped for wheelchair bound patients, as myself. The lab area is a very small closet area, that I cannot even get my wheelchair into."
— Birdeye review for Dedicated Senior Medical Center"The receptionist offered me an appointment THREE (3) WEEKS later. The receptionist needs to be better trained in getting hospital follow up appointment priority!!!"
— Vitals review for CenterWell Independence"Dr. Gibbs is an outstanding doctor... I received exceptional health care at every visit... I’m deeply appreciative of the office staff, nurses, and building/custodial staff."
— LocalityBiz review for Dr. Lawrence Gibbs (CenterWell)More clinics in Independence
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