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Family Medicine in Independence, MO - ProviderMatch logo

Family Medicine in Independence, MO - ProviderMatch

Family Medicine • Independence, MO

What patients say

Patients praise

  • Providers described as kind, caring, and thorough in addressing patient concerns
  • Staff noted as helpful, friendly, and knowledgeable in certain practices
  • High patient satisfaction reported for some specific primary care and dermatology providers

Common complaints

  • Issues with appointment scheduling and notification (e.g., rescheduling without notification, long wait times for appointments)
  • Concerns regarding professional bedside manner and interpersonal communication
  • Billing and insurance communication difficulties

In patients' words

"I was so pleased to find Dr. Patterson who expressed an interest in what my perceived needs and concerns are and really listened, to partner with me for the care."

— Healthgrades patient review of Dr. Jennifer Patterson

"My mother’s appointment was rescheduled due to a change in the provider’s schedule; however, she was never notified of the change prior to arriving for the appointment."

— Birdeye patient review of University Health Dermatology Independence

"Instead of talking thru it like an adult, he just shut up, got up, walked out the door and then escorted me out the side door of the building."

— WebMD patient review of Dr. David Williams

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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