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Urgent Care Centers - Independence - KCDocs

Emergency Medicine • Independence, MO

★★★★☆3.6/540 reviews across 1 platform

Ratings by platform

  • Birdeye: 3.6/5 (40 reviews)

What patients say

Patients praise

  • Professional and kind medical staff in specific instances
  • Efficient and quick medical services when processes go well
  • Compassionate bedside manner from certain providers

Common complaints

  • Poor administrative management and front-desk communication
  • Difficulty reaching staff by phone or getting call-backs
  • Concerns regarding medical provider attentiveness and apathy
  • Billing confusion or lack of explanation for charges

In patients' words

"I have been without my medication for 2 weeks now because they will not call me back or answer the patient portal."

— LocalityBiz review for Urgent Care of Kansas

"The nurse and Dr were very attentive and kind. They really wanted to find me relief for my emergency."

— LocalityBiz review for CareNow Urgent Care

"But those two incompetent women at the front desk, is a different story!"

— LocalityBiz review for KCUC - Independence

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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