Independence - Diagnostic Imaging Centers, KC
Diagnostic Radiology • Independence, MO
Ratings by platform
- BestProsInTown, Buoy Health aggregation: 4.8 out of 5 stars (aggregated) (124 reviews on BestProsInTown)
What patients say
Patients praise
- Welcoming and comforting medical facility
- Staff, including front desk and medical team, described as sweet, nice, and helpful
- Knowledgeable and conversational clinicians
- Facility accommodates anxious patients (e.g., open MRI options)
- Quick turnaround on results
Common complaints
- Difficult scheduling process
- Staff on the phone perceived as not knowledgeable or helpful
- Privacy concerns regarding sign-in sheet (not HIPAA compliant)
- Presence of religious materials (bibles) in the office deemed uncomfortable by some patients
In patients' words
"The staff, including those at the front desk and in the medical team, are sweet, nice, comforting, and helpful. They make patients feel at ease, even in uncomfortable situations."
— BestProsInTown review aggregate"Some patients have found the scheduling process to be difficult, with the staff on the phone not seeming very knowledgeable or willing to help."
— BestProsInTown review aggregateMore clinics in Independence
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