Imaging Centers - Independence - KCDocs
Diagnostic Radiology • Independence, MO
Ratings by platform
- Diagnostic Imaging Centers, P.A. (Independence): Generally regarded highly, with approximately 92% recommendation rate on Facebook (124 reviews (BestProsInTown), 54 reviews (Facebook))
- Ramic Medical Imaging: 3.7 out of 5 stars (7 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and caring medical staff and technicians
- Clean and modern facility environment
- Quick delivery of imaging results
- Availability of both open and closed MRI options to accommodate patient comfort
Common complaints
- Difficulties with the scheduling and appointment confirmation process
- Billing and payment policy disputes, particularly regarding up-front payments
- Reports of rude or unhelpful customer service from front desk staff
- Concerns regarding patient privacy, such as sign-in sheets displaying names
- Inadequate support for patients with claustrophobia or anxiety during procedures
In patients' words
"Excellent staff were very understanding and helpful during my MRI I would recommend coming back again absolutely amazing and helpful technologist"
— Patient review (Adam Wilson)"The actual tech was nice but the ladies at the front desk are rude and their billing department is a disaster. I've had to spend a lot of time trying to correct their errors."
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