East Falls Cardiac, Vascular, and Thoracic Services
Cardiology • Idaho Falls, ID
Ratings by platform
- Healthgrades (for Dr. Melissa Cheers): 2.6 out of 5 stars (5 ratings)
- Healthgrades (for Dr. Denis Raleigh): 3.7 out of 5 stars (6 ratings)
- Healthgrades (for Dr. Laurie Kuestner): 3 out of 5 stars (likelihood to recommend) (multiple ratings/reviews mentioned)
What patients say
Patients praise
- praise for surgical skill and expertise in their respective fields
- appreciation for thorough explanations of procedures and post-operative care by some providers
- reports of successful outcomes and life-saving interventions
- some staff and support team members described as excellent
Common complaints
- perceived lack of concern or dismissiveness regarding post-surgical recovery and infections
- reports of rude or abrupt communication from some providers
- concerns about providers not listening to patient explanations or questions
- perceived contradictions in medical information provided by different team members
In patients' words
"Dr. Raleigh saved my life with a quadruple bypass surgery... I think you have to ask yourself what is most important when considering heart surgery, do I want the best doctor (skilled surgeon) available, or something else? If you do your research you will find that Dr. Raleigh is one of the most skilled coronary surgeons in the country."
— Healthgrades user review for Dr. Denis Raleigh"She is a very down to the point Dr. There is no guessing games with her... She is 5 star surgeon. She may be a little sharp but she is a busy lady."
— Healthgrades user review for Dr. Laurie Kuestner"After surgery, she was very dismissive of our concerns of not healing & infection. 43 days since surgery, 39 days since I raised concerns about infection, 36 days was an er visit, 15 days since wound was lanced at another er visit..."
— Healthgrades user review for Dr. Melissa CheersMore clinics in Idaho Falls
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