Cardiology | Eastern Idaho Regional Medical Center
Cardiology • Idaho Falls, ID
Ratings by platform
- CMS HCAHPS (reported via Momentary): 3 out of 5 (overall hospital rating) (486 patients surveyed)
- Healthgrades: 3.2 out of 5 (specific provider review) (6 reviews)
- Birdeye: 4.6 out of 5 (specific provider review) (77 reviews)
What patients say
Patients praise
- Recognition for advanced cardiac care and coronary intervention excellence
- Positive patient experiences in emergency and life-saving situations
- Commitment to specialized cardiac programs like rehabilitation and catheterization labs
- Some patients report highly professional and competent clinical outcomes
Common complaints
- Reports of cold or dismissive bedside manner by specific providers
- Patient concerns regarding long wait times for appointments and during visits
- Difficulties in scheduling appointments or receiving follow-up communication
- General hospital patient communication scores (nurses and doctors) slightly below national averages
In patients' words
"The nursing care was exceptional, and the cardiac team was on top of everything. Because of the quality of care there, if I ever need medical care like this again, there's no question that EIRMC would be my first choice."
— Patient testimonial via EIRMC website"She was short, cold and unprofessional toward my other health care providers, discrediting their diagnoses, prescriptions and explanations... Expect a wait."
— Healthgrades review of a cardiologist"I found this doctor cold and dismissive. ... Acted as if I was wasting his time."
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