Rocky Mountain Pharmacy - Full-Service Pharmacy in Idaho Falls
Pharmacy • Idaho Falls, ID
Ratings by platform
- Trustindex.io: 5.0 out of 5 stars (based on aggregate reviews) (52 reviews listed on one platform)
What patients say
Patients praise
- friendly and helpful staff
- specialization in diabetes care and supplies
- convenient compounding pharmacy services for humans and pets
- personalized patient care and attention to detail
- willingness to go above and beyond for urgent needs
Common complaints
- reports of slow service and long wait times
- concerns regarding staff professionalism and rudeness
- allegations of prescription filling errors and delays
- frustration with insurance and authorization coordination
In patients' words
"Rocky Mountain pharmacy has been an excellent resource... Their ability to compound most medications into tasty liquids... has made a world of difference. The staff are super helpful and professional."
— Trustindex.io"Horrible customer service, hours and the prescriptions are never ready when you call them in and go to pick them up at the designated time."
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