Northwell Health Cohen Children's General Pediatrics at New Hyde ...
Pediatrics • Hyde Park, NY
Ratings by platform
- Birdeye: 2.2 / 5 (6)
What patients say
Patients praise
- High praise for the expertise and professionalism of the pediatricians themselves
- Doctors are described as highly qualified and effective at providing care once seen
- Some staff members are noted for being friendly and helpful
- Gratitude for timely action and professional communication in emergency situations
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor administrative support, including issues with paperwork and communication
- Receptionist and staff behavior described as rude or unhelpful
- Frustrations with the patient portal and lack of callbacks
In patients' words
"While the doctors in this practice are highly qualified and experienced, sadly their office is run unprofessionally and with little regard for their patients."
— LocalityBiz User Review"Anytime you try to email devpedsforms after no one returns your call, they take the time to give a condescending response and the same “number you should call” where they “take a message for the doctor, but never get a callback. It’s an endless cycle..."
— LocalityBiz User Review"The whole staff at this office were very friendly and professional. The follow up appointment was great, she accommodated our schedule and was so funny. Her sense of humor helped our son through the whole process."
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