Family Medicine in Hyde Park, NY - ProviderMatch - Northwell Health
Primary Care • Hyde Park, NY
Ratings by platform
- Northwell Health/Nuvance Health ProviderMatch (Dr. Lena Nesheiwat): 4.8 out of 5 stars (238 ratings, 12 reviews)
- Vitals (Dr. Carol J. Jellett): 4.1 out of 5 stars (16 ratings, 6 written reviews)
What patients say
Patients praise
- Patients report high satisfaction with individual family medicine providers for their knowledge, thoroughness, and compassion
- Office staff at some family practice locations noted as delightful and accommodating
- Effective and efficient diagnostic and treatment planning reported by some family medicine patients
Common complaints
- Long wait times for appointments
- Billing issues including duplicate charges and overbilling concerns
- Perceived lack of empathy or professionalism from some front-desk and clinical staff
- Concerns regarding communication and speed of care in specialized departments
In patients' words
"My visit Went extremely well, and I am very excited about the thoroughness and so happy to have Doctor Nesheiwat as my primary doctor. And the office staff was delightful and very accommodating."
— Northwell Health ProviderMatch"Dr. Jellett is a devoted selfless loyal supportive doctor. Dr. Jellett goes out of her way daily for her patients. ... Highly recommend her. Quite honestly, there is nobody like her. She is a gem! A keeper!"
— Vitals"The inability for this 'center' to hold an accurate appointment time is incredible. Booking an appointment, leave yourself 2 hours to sit in the waiting room before anyone sees you."
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