Dental Clinic - Northwell Health
Dentistry • Hyde Park, NY
Ratings by platform
- lp-dentistry.com (Department of Dental Medicine at LIJ): 2 out of 5 stars (67 reviews)
- lp-dentistry.com (Northwell Health Dental Medicine, Manhasset): 3 out of 5 stars (44 reviews)
What patients say
Patients praise
- Clinical staff interactions are occasionally described as nice
- Some patients report successful treatment outcomes once appointments are secured
Common complaints
- Difficulty reaching office staff by phone and long wait times
- Poor administrative and scheduling processes, including unresponsive staff
- Concerns regarding billing practices and insurance claims submission
- Frustration with the inability to book appointments or get new patient intake
- Complaints regarding the role of residents in surgical procedures vs attending surgeons
In patients' words
"The whole staff for Dental are really nice and make sure you feel okay. The tooth extraction was done and I had no complications."
— lp-dentistry.com (Patient review)"The office staff never picks up the phone... It is now Dec 2024. That is almost two years. I have called them numerous times... but no one cares to help. Please go somewhere else."
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