Pulmonology Care - Crestwood Medical Center
Pulmonology • Huntsville, AL
Ratings by platform
- Birdeye (Crestwood Medical Center): 85% of patients willing to recommend (U.S. News) (13,154 reviews (hospital-wide, Birdeye))
- Vitals (Dr. Jason T. Smith): 4.3 out of 5 stars (Not explicitly provided)
- Healthgrades (Dr. Devi Misra): 2.7 out of 5 stars (14 ratings)
- Healthgrades (Crestwood Medical Center): 63% of patients recommend the hospital (Not explicitly provided)
What patients say
Patients praise
- high percentage of patient willingness to recommend the hospital (per U.S. News)
- some patients describe individual doctors as caring, attentive, and expert in their fields
- positive experiences reported in specific departments like labor and delivery
- some patients appreciate the thorough explanations provided by certain physicians
Common complaints
- reports of rude, dismissive, or unprofessional staff
- long wait times for appointments and triage
- concerns regarding hospital hygiene and cleanliness
- negative patient experiences with specific providers including lack of communication and follow-up
- hospital-wide ratings citing poor care in areas like COPD and pneumonia treatment
In patients' words
"I would have to wait at least 1 1/2 hours to see him for 2 minutes. He did not listen to me and acted as if my case wasn't important... I changed to another doctor."
— Vitals review for Dr. Jason Smith"Do not recommend. Dirty and literally takes forever no matter what you’re there for. I mostly can’t believe how gross the rooms and halls are and how rude the people working here are."
— Birdeye review for Crestwood Medical Center"I don’t seriously know if I would have been here today to leave this review had if not been for this wonderful doctor. The most caring doctor I’ve ever had."
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