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The Orthopaedic Center

Physical Therapy • Huntsville, AL

★★★★★4.8/577,271 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.6/5 (2,271 reviews)
  • rater8 (aggregate across group): 4.85/5 (75,000 reviews)

What patients say

Patients praise

  • Clinical expertise of physicians and surgeons
  • Helpful and thorough physical therapy staff
  • Clear explanations of diagnoses and treatment options
  • Professional and friendly demeanor of nursing and support staff
  • Successful surgical outcomes and pain relief

Common complaints

  • Long wait times for appointments and at the clinic
  • Administrative inefficiencies, including scheduling errors and registration issues
  • Communication difficulties with staff and difficulty reaching them by phone
  • Some perceptions of impersonal or rushed care

In patients' words

"Scott in Physical Therapy is caring and thorough and really has his patients’ best interests at heart. I am very appreciative of the help and support I received here."

— Birdeye User Review

"Super busy. Patients everywhere. Wait was longer than I had hoped, but once called back, everyone was very professional and answered my issue."

— Loc8NearMe User Review

"Patients consistently praise Dr. James Thompson McMurtrie for his compassionate care, professionalism, and ability to listen attentively to their concerns... However, some negative experiences were reported, primarily concerning administrative inefficiencies and long wait times in the clinic."

— Vitals Profile Summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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