Physical Therapy in Huntsville, AL | The Orthopaedic Center
Physical Therapy • Huntsville, AL
Ratings by platform
- Birdeye: 4.6 out of 5 stars (2,271 reviews)
- rater8 (aggregate across group): 4.85 out of 5 stars (75,000 ratings)
What patients say
Patients praise
- Clinical expertise of physicians and surgeons
- Helpful and thorough physical therapy staff
- Clear explanations of diagnoses and treatment options
- Professional and friendly demeanor of nursing and support staff
- Successful surgical outcomes and pain relief
Common complaints
- Long wait times for appointments and at the clinic
- Administrative inefficiencies, including scheduling errors and registration issues
- Communication difficulties with staff and difficulty reaching them by phone
- Some perceptions of impersonal or rushed care
In patients' words
"Scott in Physical Therapy is caring and thorough and really has his patients’ best interests at heart. I am very appreciative of the help and support I received here."
— Birdeye User Review"Super busy. Patients everywhere. Wait was longer than I had hoped, but once called back, everyone was very professional and answered my issue."
— Loc8NearMe User Review"Patients consistently praise Dr. James Thompson McMurtrie for his compassionate care, professionalism, and ability to listen attentively to their concerns... However, some negative experiences were reported, primarily concerning administrative inefficiencies and long wait times in the clinic."
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