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Optum Gastroenterology - Huntington, NY

Gastroenterology • Huntington, NY

What patients say

Patients praise

  • knowledgeable and professional providers
  • thorough explanations of procedures
  • competent follow-up care for some patients

Common complaints

  • long wait times
  • rude or dismissive bedside manner
  • scheduling conflicts and poor communication regarding appointments
  • concerns regarding diagnostic accuracy

In patients' words

"Dr Su is professional and polite. He does not rush you our of his office and has time to review what to expect regarding my upcoming colonoscopy."

— Birdeye review for Optum Colorectal Surgery - Huntington

"She was nasty, aggressive and completely dismissive after waiting ONE HOUR for results. Her DEAD WRONG DIAGNOSIS... created nothing but PANIC and ANXIETY."

— Healthgrades review for Dr. Andrea Sacknoff

"I had a 1:30 appointment, it was a 45 minute drive to the office, I got a call at 1:15... that the doctor was running behind and could I come at 2:30... I check in and ask to use the bathroom, once in the bathroom there are large stools floating in the toilet... she tell me “oh that happens all the time.”"

— Birdeye review for Optum Colorectal Surgery - Huntington

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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