Family Medicine at Huntington, East Main Street - Northwell Health
Family Medicine • Huntington, NY
Ratings by platform
- Northwell Health official website: 5/5 stars (320 reviews) for Dr. Lorraine Frances Burns, MD, who practices at this location (320)
What patients say
Patients praise
- Access to comprehensive family healthcare services
- Patient-centered care approach reported by some patients
- Availability of experienced family practice physicians
Common complaints
- Poor office administration and organization
- Difficulty scheduling appointments and long wait times
- Issues with the automated phone system and communication responsiveness
- Frustrating parking situations or reliance on valet services
- Reports of unprofessional staff interactions
In patients' words
"One word to describe this place - AWFUL. I would not recommend to anyone looking for a new physician. The front desk staff is passive aggressive... It was my first time visiting this office and I walked out crying."
— LocalityBiz review"Northwell's communication system for this location is horrendous. Difficult to get appointments. Automated phone system is incomplete, inaccurate, and confusing to patients."
— LocalityBiz review"My experience with this office was great! The doctor saw me fairly quickly for my appointment, the staff was friendly. The valet parking is another story, it is truly disorganized."
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