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Medical Group Hudson Valley - NewYork-Presbyterian Hospital

Internal MedicineHudson, NY

★★★★☆4.1/5111 reviews across 3 platforms

Ratings by platform

  • Birdeye (Cortlandt Manor Multispecialty): 4.8/5 stars (72 reviews)
  • Birdeye (Endocrinology, Cold Spring): 2.9/5 stars (25 reviews)
  • Birdeye (OBGYN, Cold Spring): 2.4/5 stars (14 reviews)

What patients say

Patients praise

  • Professional, thorough, and knowledgeable doctors
  • Friendly and compassionate staff in some departments
  • Clean and well-maintained facilities
  • Good maternal and newborn care services, including availability of labor tubs and alternative pain management options

Common complaints

  • Difficulty reaching offices by phone or getting through to staff
  • Scheduling errors and confusion regarding appointments
  • Front desk staff perceived as rude or unhelpful
  • Long wait times for appointments or lack of availability
  • Perceived lack of empathy or feeling unheard by medical providers

In patients' words

"Dr Garry is an extremely competent professional who intently listens to your symptoms and pain levels."

Birdeye reviewer

"Absolutely, mind-bogglingly horrible experience... It's almost as if New York Presbyterian is in the business of bad customer experience and PROFIT and zero to do with taking care of people's health."

Birdeye reviewer

"I NEVER leave bad reviews but this is the worst office I’ve ever experienced... You can’t make an appointment, when you have emergency issues you cannot get through, and when you do they are very rushed and quick to brush you off."

LocalityBiz reviewer

"The facility is wonderful, and every single employee I encountered was professional, efficient, and most of all, compassionate."

Yelp reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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