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Columbia Memorial Family Care - Albany Med Health System

Family MedicineHudson, NY

★★★★☆3.6/510 reviews across 1 platforms

Ratings by platform

  • Vivian Health: 3.6/5 (10 reviews)
  • HospitalStats.org (based on patient satisfaction surveys): Average

What patients say

Patients praise

  • Clinical competence of individual physicians and nurses
  • Compassionate care from some providers
  • Patients report that doctors listen attentively and explain clearly in some instances
  • Effective communication by nursing staff in certain departments

Common complaints

  • Frequent turnover of primary care physicians
  • Difficulties with administrative tasks and prescription fulfillment
  • Reports of rude or dismissive front desk and registration staff
  • Concerns regarding billing practices and appointment availability
  • Occasional reports of slow response times from nursing staff

In patients' words

"The worst!! Every primary care physician I've had there leaves after a couple years. Impossible to find a replacement."

Yelp

"The front desk/reception is making me consider finding a new practice. They are completely rude and just try to get their work with patients over with as soon as possible."

Online Review (BeautiHost)

"I saw Dr Pearlstein and Dr D'sa. Both were excellent. Kind and compassionate. The nurses were very nice also and respected my patient rights..."

MapQuest/Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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