WellNow Urgent Care | St. Peter's Health Partners
Emergency Medicine • Hudson, NY
Ratings by platform
- Birdeye: Approximately 4.5–4.6 out of 5 stars (based on hundreds of reviews) (800–970 reviews (aggregated across platforms))
- Yelp: 2.4 out of 5 stars (34 reviews)
What patients say
Patients praise
- Ease of online appointment scheduling and checking in
- Courteous, knowledgeable, and thorough care provided by some medical staff (PAs and doctors)
- Efficient service for minor medical needs once seen
- Clean and comfortable facility environment
Common complaints
- Long wait times for patients due to limited staffing
- Concerns regarding billing issues and unauthorized charges
- Reports of staff and providers being perceived as short or unprofessional under stress
- Occasional frustration with referral to emergency care after long waits
In patients' words
"I made my appointment online with ease and was seen pretty quickly once I got there. The doctor was very friendly and helpful as well as the nurse."
— Patient Review (Birdeye)"The poor people working are busting their butts... since there is only one physician in the whole building to see every single patient! How unsafe! Totally unacceptable how they treat their staff and make their patients wait."
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