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Urgent Care - Houston - Memorial Hermann

Urgent CareHouston, TX

★★★★★4.6/5129 reviews across 5 platforms

Ratings by platform

  • Zocdoc (River Oaks Plaza): 4.93/5 (43 reviews)
  • Zocdoc (The Heights): 4.86/5 (44 reviews)
  • Solv Health (Royal Oaks): 4.7/5 (13 ratings)
  • Solv Health (West University): 3.5/5 (19 ratings)
  • Yelp (Aggregate): 3.8/5 (10 reviews)

What patients say

Patients praise

  • Efficiency and quick service
  • Convenient online booking process
  • Professional and informative medical staff
  • Clean and accessible facilities
  • Thorough care and clear communication of diagnosis

Common complaints

  • Perceived long wait times or lack of urgency for serious symptoms
  • Occasional issues with staff friendliness or bedside manner
  • Refusal of care near closing times
  • Patient dissatisfaction regarding provider type (e.g., non-MD providers)

In patients' words

"The doctor I saw was exceptional. Very sweet, thorough, explained as she went along. I was in and out of the clinic in no time."

Zocdoc (River Oaks Plaza) review

"If I’m coming to urgent care that doesn't mean it’s just a cold it means this is worse and the time it took to see a doctor was ridiculous."

Solv Health (Royal Oaks) review

"I’d seen another doctor at a different facility prior to this visit, and she wasn’t taking my health very seriously. I felt cared for here and the meds I was prescribed worked well with my body."

Zocdoc (The Heights) review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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