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Infectious Disease - Houston Methodist

Infectious Disease • Houston, TX

What patients say

Patients praise

  • High medical expertise and knowledge of specialists
  • Compassionate and empathetic bedside manner
  • Effective communication and thorough explanations of treatment plans
  • Positive patient outcomes and successful identification of infections

Common complaints

  • Long wait times in emergency departments
  • Concerns regarding discharge processes and patient readiness
  • Perceived lack of cleanliness in emergency rooms and bathrooms
  • Difficulties with customer service and guest relations responsiveness

In patients' words

"Dr. Shah was great, very knowledgeable and professional. She explained everything that she was going to be doing and really helped me to understand the process."

— Healthgrades

"Horrible experience. Left waiting for hours with chest pain and history of heart attack and stroke. I think they mean well but delivery is substandard."

— Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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